These sales terms (hereinafter referred to as "these terms") stipulate the conditions for purchasing products (jewelry, etc.) sold at the online store (hereinafter referred to as "this site") operated by ariu Inc. (hereinafter referred to as "our company"). When you purchase a product, you are deemed to have agreed to these terms.
These Terms apply to all purchases made by us through this Site.
In addition, if there are any separate rules or notices, these shall take precedence.
1. Customers can order products in accordance with the methods specified by our company.
2. Your order will be considered to be a contract when we send you an "Order Confirmation Email."
3. We may cancel your order for the following reasons:
- Out of stock or discontinued
- If there is an error in your payment information
- Any other case that the Company deems inappropriate
1. The price of the product shall be the amount displayed on this website (excluding consumption tax and shipping fees).
2. Payment methods are as follows:
- Credit card payment
- Bank transfer (prepayment)
3. The timing and method of payment will be in accordance with the conditions specified by our company.
1. Products will be delivered via a delivery company designated by our company.
2. We usually ship within 7 business days after confirming your order (excluding made-to-order and pre-order items).
3. Shipping costs will be in accordance with the information on this site.
1. As a general rule, we do not accept cancellations or changes after an order has been confirmed.
2. If the product has an initial defect, please contact us within 10 days of receiving the product.
3. We cannot accept returns or exchanges for reasons of customer convenience (due to differences in the product image, wrong size, etc.).
4. If the product is made to order, such as "made to order" or "engraved," returns or exchanges are not possible.
Although we try to display product images as close to the actual product as possible, the color of the product may differ depending on your monitor settings.
The copyrights and trademarks of the product images, logos, text, designs, etc. posted on this site belong to our company or the legitimate rights holder. Unauthorized reproduction, duplication, and commercial use are prohibited.
1. We are not responsible for any damages caused by natural disasters, delays by delivery companies, system failures, etc.
2. The content of this site may be changed or terminated without notice.
The interpretation and application of these Terms and Conditions shall be governed by the laws of Japan, and the court with jurisdiction over our company's location shall be the exclusive court of first instance.
For any questions or inquiries regarding our products, please contact us at the address below.
Ariu Co., Ltd.
Email: contact@lavotokyo.com
Business hours: Weekdays 10:00-18:00